PhilEH

As Director of Technical Communications for Procare Software, I wear many hats including: technical writer, editor, forum moderator, webinar host and blogger. I'm passionate about organizing the complex, making things easy to understand and bringing to life words, images, and other media, in a way that helps people get the job done.
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Coming Soon to a Daycare Near You

Let me tell you a secretPsst… I’ve got a secret. Well, actually a few. Lean closer and I’ll tell you. It’s about Child Care Management Software from Procare. You see, I’ve heard they’re working on a few things. Some pretty cool things that may take you by surprise.

Sure, you say, but I know Procare Software® already does so many things to simplify the daily management of my child care business, what else could they do? What would really “wow” me?

Well, let me share with you a few of the things we’re working on – things you’re likely to see over the next several months. Then vote on the wow factor by making a comment at the end of this blog. Continue reading

Getting the Right Help at the Right Time

Ever feel like throwing a party when you actually figure out how to do something on your computer? It can be like that sometimes. You struggle with a task, but when you finally figure it out – and realize how easy it will be next time – you’re ready to celebrate!

The key, of course is that you are able to find your answer. As a technical writer that’s my job. To make sure you find the right help at the right time. But that’s also the ultimate challenge. How do I know what you need at any given moment?

Well, that was a topic of conversation at a recent convention of technical writers I had the privilege to attend. I know, I know, you’re thinking B-O-R-I-N-G. But actually, it can really energize you to learn what other people in your field are doing and gain insight on how to do things better.

So what did I learn? How can we make it easier for you to do what you need to do? Continue reading

Your Daycare Dashboard

Just like a pilot needs important information and controls at their fingertips, child care owners and directors need ready access to key metrics regarding the children and teachers at their center. And although you’ve probably never used the control panel in the cockpit of an airplane, you’re certainly familiar with the dashboard in your car. Knowing how fast you’re going, your fuel level, engine status and mileage are key things available at a glance.

What if your Child Care Management Software could give you the information you need on a single screen? What if you could easily see how many children and teachers were checked in, get a quick list of upcoming birthdays and see an at-a-glance graph of revenue totals?

Ask no more. The Dashboard panel of Procare Software® gives you all this information with a single click. You can even customize the layout deciding which items to display and how the screen should be arranged. And, best of all, the Dashboard comes as a standard feature in all configurations of Procare. Continue reading

Track Credit Card Expenses for Your Daycare

If your daycare center or preschool is like most other small businesses you probably find that using credit cards for day to day expenses is not only a convenience, but a necessity. As a child care business owner you also know the importance of using credit wisely. That means you’ll need an easy and efficient way to track not only your expenses, but the balance due, payments made and interest paid on each card.

In this article, we’ll take a look at how to better manage your credit cards, including how to reconcile the charges on your statement, using Daycare Expense Tracking Software from Procare. Continue reading

Fingerprint Check In for Your Preschool

Thinking of fingerprints at your daycare or preschool may bring to mind those wonderful, colorful creations that are always popular with the five and under set. Wide smiles and giggles are sure to follow when the finger paints and easels appear.

But there are other areas where fingerprints could benefit your child care business. Namely, check in and security. It’s easy to let parents check their children in using a small fingerprint device (also known as a biometric ID) connected to a computer with Child Care Management Software.

If you’re currently using Procare Software® for child or staff check in you’ll be especially interested in a new feature that allows use of a fingerprint only with no additional password required.  Continue reading

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